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VERISME Reliable Dumps Files & New VERISME Cram Materials

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EXIN VeriSM™ Essentials Sample Questions (Q30-Q35):

NEW QUESTION # 30
Emotional intelligence defines two main competencies: personal and social.
Which two skills belong to the social competence?

A. Social content management and using social techniques
B. Joining social groups and actively communicating with them
C. Knowing social media and what people or situations can influence us
D. Social awareness and relationship management

Answer: D

NEW QUESTION # 31
What is an objective of the Define stage in the VeriSM model?

A. To react to service issues, inquiries and requests from the consumer
B. To ensure the product or service is available for consumption
C. To address activities and supporting outcomes that relate to the design of a product or service
D. To take the service blueprint and perform build, test and implement activities under change control

Answer: C

NEW QUESTION # 32
What is the best description of shadow behavior?

A. A junior observing a senior by doing job-shadowing and learning on-the-job
B. IT service provisioning being so good that consumers are unaware of IT
C. Creating a tribal system where team members are overshadowed by others
D. Implementing systems or solutions without explicit organizational approval

Answer: C,D

NEW QUESTION # 33
Which is the objective of service measurement?

A. To quantify and qualify the results or outcomes provided by a service
B. To enable service providers to manage the performance capabilities of underpinning service elements
C. To demonstrate compliance with laws, regulations and contractual commitments
D. To enable the consumer to understand the costs of providing the service

Answer: A

NEW QUESTION # 34
What is a key benefit of cloud?

A. Increased quality of the infrastructure
B. Reduced operating risks
C. Increased speed of infrastructure service
D. Enhanced internal communication

Answer: B

NEW QUESTION # 35
......

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